My Resume

Expertise

May 2020 - Present

Research Assistant, Drexel University

Performed extensive literature reviews, conducted mixed methods, and applied web crawl methods to investigate the needs of caregivers of people living with dementia in applying technology solutions such as chatbots.

July 2018 - Dec. 2018

User Researcher, NetEase Inc. (NASDAQ: NTES)

Applied a mixed-methods approach to gain a comprehensive understanding of users' needs in using the NetEase Music App, earphones and speakers, and to develop user personas for game players on the NetEase Music App.

July 2017 - Oct. 2017

User Researcher Intern, Lenovo Research

Used R language and Python to analyze customer service dialogue data, labeled the talking techniques used by customers and agents through chat logs to find the most appropriate responses to different user states, and assisted in the design of the Chatbot interaction flow chart.

Oct. 2015 - Mar. 2016

User Researcher Intern, Baidu.com Times Technology (Beijing) Co. Ltd.

Conducted telephone interview invitation, interview recording, questionnaire data analysis, and report writing in the areas of tourism, home management, and search engines, and developed a program to generate syntax of SPSS using C language, which improved the efficiency of data analysis by 200%.

Education

2020 - Present

Ph.D. candidate, Information Science
Drexel University, Philadelphia, PA, US

GPA: 4.00/4.00
Advisor: Dr. Jina Huh-Yoo.
Research Areas: Human-Computer Interaction, Health Informatics, Artificial Intelligence

2016 - 2018

Master of Applied Psychology, User Experience
Beijing Normal University (BNU), Beijing, CN

GPA: 87/100, GPA Rank: 1/59
Advisor: Dr. Jian Li
Thesis: Using Multiple Source Information to Predict User’s Emotion
Research Keywords: User experience, Emotion prediction, Text mining, Machine learning, Chat-log

2012 - 2016

Bachelor of Psychology
Beijing Normal University (BNU), Beijing, CN

GPA: 90/100
Advisor: Dr. Jian Li
Thesis: Recovery of Resources is for Better Learning: The Influence of College Students' Daily Learning on Their Self-control Resources
Research Keywords: Self-depletion, Diary study, Hierarchical linear model, Dumbbell straight method

References

Dr. Jina Huh-Yoo, Drexel University

Dr. Shadi Rezapour, Drexel University

Dr. Shahin Jabbari, Drexel University

Dr. Jian Li, Beijing Normal University

Dr. Wei Liu, Beijing Normal University

Dr. Lun Zhang, Beijing Normal University

Dr. Xianjun (Sam) Zheng, DeepHow | Tsinghua University

Mr. Qicheng Ding, Lenovo Research

Skills

Qualtrics

Nvivo

SPSS

R

Python

C

MATLAB

Pascal

E-Prime (for Psychology Experiment)

Inquisit (for Psychology Experiment)

Mplus (for Data Analysis)

Adobe Photoshop

Adobe Illustrator

Languages

Chinese Mandarin

English

22,000+

Cases Analysis

50+

Projects Finished

57+

Participants Interviewed

11+

Types of Industries

My Portfolio

Publication & Presentations Project Examples Paper Reading

Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

AMIA 2021 Annual Symposium

Beijing Bus Stop User Experience Research

Group Assessment in the Class of "Issues in Research Methodology: Quantitative, Qualitative and Action Research", Instructor: Dr. Xianjun Zheng

Group Assessment in the Class of "Issues in Research Methodology: Quantitative, Qualitative and Action Research", Instructor: Dr. Xianjun Zheng

Group Assessment in the Class of "User Research (Consumer Psychology and Qualitative Study)"

Cluster Analysis and Map Visualization

History and Theories of Human-Computer Interaction

Updated

Updated

Latest News

ACM CHI Conference on Human Factors in Computing Systems 2024

Our late-breaking work, "Artificial Intelligence Systems for Supporting Informal Caregivers of People Living with Alzheimer's Disease or Related Dementias: A Systematic Review" (co-authored with Diva Smriti, Hao Yuan and Dr. Jina Huh-Yoo) has been accepted to CHI 2024. I'm excited to present this work as a poster and look forward to meeting the other attendees at the conference on the island of Oʻahu, Hawaiʻi!

Proceedings of the ACM on Human-Computer Interaction Volume 8 Issue CSCW1 2024

Our paper, "Emotion Work in Caregiving: The Role of Technology to Support Informal Caregivers of Persons Living With Dementia" (co-authored with Diva Smriti and Dr. Jina Huh-Yoo) has been accepted to PACM HCI and will be presented at CSCW 2024.

Grace Hopper Celebration 23

I'm excited to announce that I will be attending the Grace Hopper Celebration 2023, Sep 26-29th, sponsored by Drexel CCI. Grace Hopper Celebration is one of the most prestigious events in the tech world, celebrating women in technology and fostering diversity and inclusion. I look forward to meeting the other attendees at the conference in Orlando, FL!

Human Computer Interaction Consortium 23

I'm excited to announce that I have been selected to attend HCIC 23 annual meeting , June 11 - 15, on the theme of "Supporting Online Trust and Safety, Privacy, and Security". I look forward to meeting the other attendees at the conference in Delavan, WI!

ACM CHI Conference on Human Factors in Computing Systems 2023

Our late-breaking work, "Investigating the Synonyms of Conversational Agents to Aid Cross-Disciplinary CA Research" (co-authored with Dr. Chaomei Chen and Dr. Jina Huh-Yoo) has been accepted to CHI 2023. I'm excited to present this work as a poster at the conference virtually.

CRA-WP Grad Cohort for Women Workshop 23

CRA-WP Grad Cohort for Women Workshop 2023

I am excited to announce that I have been selected as a participant for the CRA-WP Grad Cohort for Women Workshop 2023, April 20-22. I look forward to presenting my work and meeting the other attendees at the conference in San Francisco, CA!

Who am I ?

A Ph.D. Student in Information Science at Drexel University

Current Projects

My Expertise

UX Research

UX Design

Data Analysis and AI-related